Hello! Our online store is currently closed as we take time off to have a baby! We will reopen from October ready for 2023-24 wedding season.
Your Rights in Relation to Privacy
Lisa Phung ABN 61 765 114 554 trading as Fox and Hart (“We”) understand the importance of protecting the privacy of an individual’s personal information and adopt the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Kinds of Personal Information
During the provision of our services or through your use of our website, we may collect your personal information. Personal information is information or an opinion about an identified, or reasonably identifiable, individual, whether or not the information or opinion is true and whether or not it is recorded in a material form.
The kinds of personal information we collect may include:
You must notify us as soon as reasonably practicable of any changes to the information provided to us by you or if you are aware of any inaccurate, out of date, misleading or false information.
Sensitive Personal Information
We may also process sensitive Personal Information about you where we have your explicit consent and where it is necessary for us to perform our services.
The kinds of sensitive Personal Information we process may include information about your:
Sensitive Personal Information may be required in order to provide you with tailored products in relation to a wedding where the above matters are relevant or reasonably apparent.
Collection of Personal Information
Generally, we will collect your Personal Information through:
When you use our website, the following information may be logged for statistical purposes and for the purposes of marketing and advertising to you:
Cookies may be used on our website. Cookies are pieces of information that a website transfers to a computer’s hard drive for record keeping purposes. Most web browsers are set to accept cookies and do not personally identify the user.
Purpose of Collection
We may require your personal information for the following reasons:
We may also use and disclose your personal information in order to inform you of products and/or services that may be of interest to you. In the event you do not wish to receive such communications, you may, at any time, request not to receive direct marketing communications from us or use any opt-out mechanism provided and we will comply with that request.
Disclosure of Personal Information
We may disclose your Personal Information to third parties such as service providers, suppliers or marketing agencies. We limit the information provided to third party providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.
We will otherwise not disclose your personal information to third parties without your consent or unless required by law.
Security of Your Personal Information
We take reasonable steps to ensure that the Personal Information we hold is protected from misuse, interference and loss and from unauthorised access, modification or disclosure. Generally, we hold your Personal Information electronically, but may from time to time hold your information in paper form also.
In the event that your Personal Information is subject to a data breach, we will comply with all mandatory statutory notification requirements.
We will destroy your Personal Information in circumstances where it is no longer required, unless required by law to retain the information.
How You May Access Your Personal Information
Under the Privacy Act, you have a right to access and seek correction of your Personal Information that is collected and held by us.
If at any time you would like to access or correct the personal information that we hold about you, please contact our privacy officer:
Privacy Officer Name
To obtain access to your Personal Information:
If we refuse your request to access or correct your Personal Information, we will provide you with written reasons for the refusal and details of complaint mechanisms.
Please direct all privacy complaints to our privacy officer. At all times, privacy complaints will be treated seriously and dealt with in a prompt and confidential manner.
You will be informed of the outcome of your complaint following completion of the investigation, which will take no more than 30 days.
In the event that you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Office of the Australian Information Commissioner.
“Commencement Date” means the first day of the Hire Period, being the day the Products are delivered to you.
“Custom Products” means Products which are custom-made for you, such as personalised place cards.
“Hire Period” means the period during which you hire our Hire Products.
“Hire Products” means Products which are hired to you during the Hire Period.
“Products” means the Hire Products, Custom Products and all other products sold by us, including signage, stationery, displays and clothing for use in a wedding.
“Return Date” means the final day of the Hire Period, being the day the Hire Products must be delivered back to us.
"We" means Lisa Phung ABN 61 765 114 554 trading as Fox and Hart.
“Website” means https://www.foxandhart.com.au.
"You" means any user of this Website or purchaser/hirer of our Products.