Depending on your order and your event date, the turnaround time can range between 3-6 weeks, or if agreed to between us, be delivered closer to your event date.
A more tailored timeline will be provided in your quote.
As a guideline, deliveries within metro Melbourne will take 1-2 days, and deliveries to metro areas of the eastern Australia will take 2-5 days and to the western metro areas 5-9 days. For all rural areas, please allow an additional 2-3 days.
If you are unsure whether you will receive your item in time for you event, please get in touch. Please also check individual product listing for production time.
All our products are couriered carefully for delivery, and you will receive your unique tracking number via email as soon as it has left our HQ.
Please note, we cannot deliver to PO/GPO/Locked Bag addresses. Where re-delivery is required, this will be at your expense.
We get it. For your big day, nothing short of divine will do. Alas, to err is human. If you should happen to find any imperfections with our work, please let us know within 3 days and leave it with us to work our magic. Otherwise, please note that returns, cancellations and exchanges are not accepted. Not that that matters. I mean, who would ever want to part with their gorgeous wedding decor anyway?